A total of 33 NASACT members, with diverse functional and organizational backgrounds, participated in this survey, which is a subset of Deloitte’s Global Digital Government Transformation Survey that covered 1,205 public sector executives across 70+ countries during January and February 2015. This survey explores how digital transformation is reshaping state and local governments. It seeks to understand what strategies government organizations are using to navigate the digital roadmap and to identify the areas of greatest opportunity in adapting a digital-first strategy. Organizations have to recognize that digital transformation is not just about implementing digital technologies. A number of issues require consideration, such as:
Not surprisingly, many organizations recognize hurdles to manage the digital transition in all of these areas, each of which is closely discussed in the document.