RESEARCH & PUBLICATIONS

How are digital trends reshaping government financial organizations? Findings from Deloitte NASACT 2015 Digital Government Transformation Survey

  • Jan 2015
  • Deloitte NASACT (National Association of State Auditors, Comptrollers and Treasurers)
  • International

A total of 33 NASACT members, with diverse functional and organizational backgrounds, participated in this survey, which is a subset of Deloitte’s Global Digital Government Transformation Survey that covered 1,205 public sector executives across 70+ countries during January and February 2015. This survey explores how digital transformation is reshaping state and local governments. It seeks to understand what strategies government organizations are using to navigate the digital roadmap and to identify the areas of greatest opportunity in adapting a digital-first strategy. Organizations have to recognize that digital transformation is not just about implementing digital technologies. A number of issues require consideration, such as:

  • How does the culture of an organization impact digital transformation?
  • Do leaders and workforces have sufficient skills and resources to successfully achieve digital transformation?
  • What procurement processes are in place to provide much-needed flexibility to design and develop digital services?

Not surprisingly, many organizations recognize hurdles to manage the digital transition in all of these areas, each of which is closely discussed in the document.